Right of withdrawal

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reasons. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods. In order to exercise your right of withdrawal, you must contact us (YORXS owner Ralf H. Nutt, Dienerstr. 12, 80331 Munich, telephone: +49 (0) 89 339 80 25 – 0, fax: +49 (0) 89 339 80 25 – 11, email: service@yorxs.de) by means of a clear statement (e.g. a letter sent by post, fax or email) about your decision to revoke this contract. You can use the attached sample cancellation form, although this is not mandatory. In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.

Following the revocation

If you cancel this contract, we will have to pay you all payments we have received from you, including delivery costs (except for additional costs resulting from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment.

We will collect the goods from you. You bear the direct costs of returning the goods, which are estimated at a maximum of €30 depending on the value of the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

There is no revocation:

  • for goods that are manufactured according to customer specifications or
  • were clearly tailored to personal needs


The configuration of a piece of jewelry, ie the individual combination of one or more diamonds with a matching setting (ring, earring, or pendant setting) does not exclude the right of withdrawal. This means that the purchase of self-configured pieces of jewelry can be revoked within the statutory period, just like the purchase of all other pieces of jewelry shown on the website www.yorxs.de. This is not a product manufactured according to customer specifications or clearly tailored to personal needs.

End of revocation